Help center

Get your booking moving.

Find the fastest route for booking, managing or getting help with a LumiQ booking.

Booking a creator

Choose a creator or use Match Me, confirm the scope and time, then pay securely in checkout.

Browse creators →

Managing a booking

Your booking page shows payment, creator assignment, progress, cancellation options and delivery.

Open bookings →

Messages and support

Use Messages for booking details. For account, safety or payment help, contact the LumiQ team directly.

Email support →

Something unsafe happened

If you were hurt, threatened, harassed or put at risk, tell our trust and safety team. The other person is never told that you reported them.

Report a safety issue →